What are customers asking for?
One ranked view of what customers want across connected channels. Backed by which accounts asked, not just how many times.
Connect your data freeRequests arrive everywhere and get tallied nowhere. So prioritization runs on recency and volume: the loudest ask wins, the accounts that matter most get averaged in with everyone else, and half the asks never leave the channel they arrived in.
What customers are asking for across 19 accounts
Fernwell Clinics, Nordbeck Insurance, Brightquay Travel + 3 more · via Calls, Support inbox
Veldt & Christy, Copperline Freight · via Calls
Ostrander Media, Pinebrook Dental · via Calls, Meetings
Kestrel Labs, Pinebrook Dental · via Calls, Support inbox
Counting mentions gets you a tag cloud. Poth links every ask to the accounts behind it and what they actually do, so the ranking reflects who is asking and whether the ask holds up.
A theme with a count is not an answer
Theme counts stop here
Poth keeps going
- Claim
- CSV import friction is the top request, and it is also the top reason stalled accounts never connect their data.
- Accounts
- Fernwell Clinics, Nordbeck Insurance, Brightquay Travel, Tidewater Marine, Kestrel Labs, Ridgeline Sports Co
- Evidence
“We got the CSV template but half our columns didn't map, so my team gave up and put it on next sprint.”
Maya Iyer, Fernwell Clinics · Onboarding call · Aug 3
- Action
- Fix column mapping first. All six accounts behind this ask are stalled in onboarding.
Want a taste first? Send your public reviews, get three findings free.
Send a link to your public reviews. We send back three cited findings. No account, no integration.
How it gets to your data
Plug in what you already have
Connect a supported source or import bounded files. Access follows the account, scope, and settings you authorize.
Poth maps the evidence
Imported calls, tickets, and rows get mapped to the customer they belong to.
Ask your first question
Answers come back cited, so you can check them.
